Privacy Policy

1. Information Collection

At Ishaavia Global, we collect information to provide you with the best technology solutions. This includes:

• Personal Information: Name, email address, phone number, and company details
• Project Information: Technology requirements, project scope, and business needs
• Communication Data: Email correspondence, support tickets, and consultation records
• Technical Data: Website usage analytics and system performance metrics

We collect this information through our website, direct communications, and project consultations.

2. Information Usage

Your information is used exclusively for:

• Providing personalized technology solutions and consulting
• Managing project communications and updates
• Improving our services and customer experience
• Ensuring project success and client satisfaction
• Processing payments and maintaining records

We never sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

We implement enterprise-grade security measures to protect your information:

• SSL encryption for all online communications
• Secure cloud infrastructure with 24/7 monitoring
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy
• Incident response plans for any security concerns

Your trust is essential to us, and we continuously invest in protecting your data.

4. DNC/NDNC Communication Preferences

We respect your communication preferences and comply with Do Not Call (DNC) and National Do Not Call (NDNC) registries. However, by providing your contact information and agreeing to our terms, you authorize us to:

• Call you regarding your technology projects and services
• Send SMS messages about project updates and milestones
• Send WhatsApp messages for technical support
• Send RCS messages for service notifications
• Send promotional and informational content about technology solutions

Important: This authorization overrides any DNC/NDNC registry preferences. You can opt out of promotional communications at any time by contacting us or using the unsubscribe options in our messages.

5. Third-Party Services

We may use trusted third-party services for:

• Payment processing (Stripe, PayPal)
• Project management and collaboration tools
• Email and SMS communication services
• Website analytics and security monitoring

All third-party services are carefully vetted and required to maintain the same level of data protection we provide.

6. Your Rights

You have the right to:

• Access your personal and project information
• Request corrections to inaccurate data
• Request deletion of your information (subject to legal requirements)
• Opt out of promotional communications
• Request a copy of your data in a portable format
• Lodge a complaint with relevant authorities

To exercise these rights, please contact us using the information below.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

We're committed to transparency and will respond to your inquiries within 48 hours.