Terms of Service

1. Service Agreement

By engaging Ishaavia Global for technology services, you agree to these terms and conditions. Our services include:

• Technology consulting and strategy development
• AI and machine learning solutions
• Blockchain and cryptocurrency development
• Cloud infrastructure and DevOps services
• Digital transformation consulting

All services are provided by certified technology professionals in a secure, professional environment.

2. Project Requirements

To ensure successful project delivery:

• Provide clear project specifications and requirements
• Designate a project manager for communication
• Provide necessary access to systems and data
• Participate in regular project review meetings
• Provide timely feedback on deliverables

Clear communication and collaboration are essential for project success.

3. Intellectual Property

Intellectual property rights are handled as follows:

• Client retains ownership of existing intellectual property
• Ishaavia Global retains rights to proprietary tools and frameworks
• Custom solutions are typically transferred to client upon completion
• Open-source components remain under their respective licenses
• Specific IP arrangements are detailed in project contracts

We're committed to protecting your intellectual property rights.

4. Payment Terms

Payment schedules and terms:

• Project deposits are required before work begins
• Milestone payments are due upon deliverable completion
• Final payment is due upon project completion
• Late payments may incur additional charges
• We accept major credit cards and bank transfers

All transactions are processed securely and confidentially.

5. Project Timeline

Project scheduling and delivery:

• Timelines are established during project planning
• Delays may occur due to scope changes or client feedback
• We communicate proactively about any timeline impacts
• Rush projects may incur additional fees
• Project completion is subject to client acceptance

We strive to meet all agreed-upon deadlines.

6. Liability Limitations

While we strive for excellence, please understand:

• Results may vary based on project complexity and requirements
• We're not responsible for third-party system limitations
• Clients must follow security and usage guidelines
• Liability is limited to the service price paid
• Force majeure events may affect service delivery

We maintain comprehensive professional liability insurance.

7. Communication & Marketing

By providing your contact information, you authorize Ishaavia Global to:

• Send communications about your technology projects
• Contact you via phone, SMS, email, or other methods
• Send promotional offers and technology content
• Use WhatsApp, RCS, and other messaging platforms
• Share case studies and success stories (with permission)

Important: This authorization overrides any DNC/NDNC registry preferences. You can opt out of promotional communications at any time.

8. Confidentiality

We maintain strict confidentiality standards:

• All client information is treated as confidential
• Non-disclosure agreements are standard practice
• Access to sensitive data is limited to project team members
• Confidentiality obligations continue after project completion
• We never share client information with competitors

Your business secrets and proprietary information are safe with us.

9. Contact Us

For questions about these terms or our services:

We're committed to addressing your concerns promptly and professionally.